Zeckendorf Towers Staff

Concierge: 212-529-6030

Concierge are on duty 24 hours a day. The concierge announces all visitors and deliveries and coordinate requests for work tickets and authorization forms (which may be printed from this web-site).  They also release keys to short term guest, housekeepers, dog walkers, etc. that are approved by management by prior arrangement. The concierge accepts and holds deliveries and laundry for residents; residents are notified by a written note inserted into their mailbox.  Due to limited space, please collect deliveries within 2 days of notice.  If you are expecting a large delivery please call the management office at 212-260-5521 so that they may schedule it in there delivery book.  Also to insure that there will be no conflicts with move-ins or move-outs.

One Irving Place is not responsible for deliveries left for more than 30 days.

Doormen:

The Doormen are the front line of security for the building.  Please do not ask them to leave their post to retrieve parcels or dry cleaning; that is the responsibility of the concierge.

The doormen are duty from:

Monday – Sunday                    7:30am – 11:30pm

Handymen:

The Handymen perform work on the common areas and building systems such as plumbing, electrical, air conditioning and also complete work tickets that are submitted by residents daily. Works can be found at the concierge desk. The handymen will evaluate mechanical problems in your apartment and advise you if outside contractors are needed. Under no circumstances are handymen allowed to perform private work.  This is against building policies.

The handymen are on duty from:

Monday – Sunday                    7:00am – 11:00pm

Porters:

The Porters are responsible for trash pick-up and removal, cleaning the lobby and hallways and maintaining all common areas of the building including the escalators on 14th street. You may request that a Porter help with any unmanageable trash at a fee; the Concierge will take your request and let you know when help will be available.

The porters are on duty from:

Monday – Sunday                    6:00am – 11:30pm

No building employee shall be asked to perform work beyond the scope of their job. A resident may not send any building employee on a personal errand or any private business. No building employee shall be asked to, or shall watch, care for, or supervise any child during his/her working hours. No building employee shall be asked to, or shall walk any dog or care for any pet during working hours.

One Irving Place is committed to maintaining a professional environment free from discriminatory behavior, derogatory remarks or harassment on the basis of origin, marital, parental or veteran status, age or disability.